STRATEGIES FOR TURNING CONFLICT INTO CREATIVITY
The Challenging Conversations 2 part program covers all of the most challenging, intense, and emotionally charged types of conversations. Using a flexible five-step model, participants use work examples to practice new skills and have ample time for personal reflection with issues that they face in their daily life. These include speaking up without alienating the other person and being able to listen even if you are “triggered” by what you are hearing. This program provides opportunities to build competence and commitment in preparing for and conducting challenging conversations. In an energizing, interactive, and safe environment participants practice the types of challenging conversations that have become so much a part of daily life. Workplace situations are the key focus, but these skills are equally useful in managing difficult conversations with family or with others outside of work.
Part 2 of this webinar series is scheduled for
Wednesday, October 18th 11AM to 12:30PM PST
$249 for Session 1 & 2 (Materials $75 plus tax & ship)