Remember the telephone game you played when you were little? Someone would whisper a sentence into the ear of the person next to them. That person would then pass the comment to the person next to them. The secret was whispered along to each person in the line until it reached the last person…who’d announce what they thought was the original sentence.
Solid strategic plans, healthy work relationships, high morale, and improved performance are all byproducts of good questions. This potent communication tool can help you discover important information about yourself, your work, your associates, and your customers—creating insights that otherwise might have remained hidden.